Shipping Policy

​Thank you for shopping with us! Below are the details of our shipping process to help you understand how and when your order will arrive.

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Shipping Timeframes & Fulfillment

• Domestic Shipping (USA):
  Most of our products ship from within the United States. If the item is in stock, it will typically arrive within 5–7 business days.

• International Fulfillment:
  If an item is not available in our U.S. warehouses, it will be fulfilled from our international partners. In these cases, please allow additional time for delivery—typically 10–20 business days, depending on your location.

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Shipping Costs

• Free Shipping:
  All orders over $50 qualify for free standard shipping.

• Standard Shipping Rate:
  Orders under $50 will incur a standard shipping fee calculated at checkout based on your location.​

Returns & Refunds

At this time, we do not accept returns. However, your satisfaction is important to us:

• If your order was not fulfilled or never shipped, we will gladly issue a full refund.

To request a refund for an unfulfilled order, please contact our support team at froidclothing@froid.store with your order number and details.

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If you have any questions or concerns, feel free to reach out to us via email at froidclothing@froid.store. Thank you for your support!